Do I need to provide cleaning supplies?
No. Our teams bring professional eco-friendly products and equipment. If you prefer specific brands or have allergies, note that in your booking and we will use your products instead.
Are cleaners background-checked?
Yes. Every SparkNest cleaner completes identity verification, a background check, and in-home training before their first solo visit.
Can I pause or change a recurring plan?
Anytime. There are no long-term contracts. Skip a week, change frequency, or cancel from your confirmation email with at least 24 hours’ notice.
What if I am not home during the clean?
Many clients leave a key, lockbox code, or building entry instructions. We confirm access details before the appointment and send arrival and completion updates.
How does pricing work?
Estimates are based on home size, condition, and selected add-ons. Recurring plans unlock lower per-visit rates than one-time bookings. You approve the quote before we schedule.